🌐 Senior Database Administrator

LH-06110

Services Australia is seeking a Senior Database Administrator to maintain and evolve its on-premise SQL Server and Oracle database infrastructure, while contributing to the agency's broader cloud adoption strategy. Operating at an EL1-equivalent level, this role requires a technically strong and self-directed professional who can manage their own workload, guide junior team members, and act as a subject matter expert across enterprise database platforms. You will work at the intersection of database administration, application support, and infrastructure delivery — liaising across development, storage, server, network, and virtualised desktop teams to ensure database reliability, performance, and security. The role also involves a stakeholder engagement dimension, requiring clear and confident communication with both technical peers and non-technical business stakeholders to drive project outcomes and support continuous improvement.

Duties may include some or all of the following: • Assist with delivery of an optimal strategic system landscape. • Manage the design, installation and operation of the ICT system instance landscape, client and transport processes. • Provide broad technical support for project build, test and solution deployment activities. • Configure and manage all non-functional platform capabilities including job scheduling, output management, email, archiving, technical security, technical connectivity between software components. • Liaise with the infrastructure team in the design, procurement and deployment of hardware and related assets. • Manage the regular maintenance of patches and support packages for all technical layers. • Manage the operation of backup, high availability and disaster recovery solutions for IT systems. • Manage the administration and operation of the database solution. • Manage and execute data archiving to forecast infrastructure growth. • Manage technical operations for ICT solutions and interfaces develop plans for backups and disaster recovery, and execute those plans when necessary. • Perform problem management and root cause analysis. • Support alignment with key third party suppliers. • Manage technical change management. • Contribute to and influence ICT strategy resolving conflicts as needed. • Encourage innovation, continuous improvement and manage and support change. • Proactively share knowledge and expertise as the subject matter expert, and provide assistance and mentorship to less experienced colleagues. • Collaborate with a broad range of internal and external stakeholders to achieve project outcomes. • Prepare and review a range of technical documentation and reports. • Resolve and/or escalate issues that adversely impact on policy, performance and/or customer service, including disaster/emergency situations. • Monitor and manage work output and quality against established performance standards.

• Source Control with Git/TFS. • PowerBl 'Reporting Services. • Temporal Tables, In-Memory Tables. • DevOps Experience. • Azure Databases. • SQL Server Integration Services (SSISDB). • SQL Server Reporting Services (SSRS). • Oracle Enterprise Manager (OEM). • Exadata. • LUW (Linux, Unixm Windows). • SQL, Powershell, PL/SQL, Unix shell scripting. • ORM (Oracle Replication Manager) and/or OGG (Oracle Goldengate).

Senior - EL1 equivalent

Hybrid: The agency requires these services at the agency’s premises in Canberra. Other locations of Adelaide, Brisbane, Melbourne and Sydney may be considered, for a suitable candidate. A Working from Home arrangement may be considered from the location/s identified in this RFQ, to ensure that where employees need to attend the office for ad hoc/emergency reasons etc, they can do so within a reasonable travel time and distance close to their home.

24 months

1. 1.5+ years solid experience as Enterprise Database Administration (DBA) for SQL Server 2019 to 2022 and/or Oracle 19c+. 2. Experience with Always On Availability Groups and or Oracle Always-On monitoring. 3. Extensive experience in Troubleshooting, Performance Tuning and problem solving.

1. Recent hands on administration across several relevant platforms, for example LEX (Legal Case Management), IBM Planning Analytics TM1 and COBRA, Atlassian Jira, Esri ArcGIS and IQ Office, Jade Investigator, Blue Prism RPA, Kiteworks Managed File Transfer, Syncplify.me SFTP, and SerraView. 2. Practical automation and observability, including PowerShell scripting that reduces manual effort, along with alerts and log analysis that improve availability and shorten time to restore. 3. Experience improving security and managing product licensing, combined with active knowledge sharing that reduces reliance on a single person.

Upload a one-page pitch (up to 5000 characters) in the "Response to Criteria" section of the application. Your pitch must address the Essential Criteria, and Desirable Criteria. You must also provide two referee details (name and contact details) who can confirm your skills/knowledge to perform the role.