📦 Product Manager

LH-07264

You'll join the Clean Energy Regulator's Transformation Branch as a Product Manager, working at EL2 level to improve how the agency's schemes deliver for their users. The CER treats each scheme's end-to-end value stream as a product, and you'll partner directly with business owners to implement new schemes and enhance the capabilities of existing ones. You'll act as the conduit between business and delivery: prioritising the most valuable ideas and most painful problems, leading discovery and epic refinement, and shaping solutions that balance user desirability, business viability and delivery feasibility within known guardrails and constraints. You'll maintain a transparent roadmap and backlog, empower Product Owners and multidisciplinary teams to deliver, and keep internal stakeholders aligned on progress toward the agency's strategic objectives as part of its broader Change Program.

Manager • Lead strategic planning for longer term project initiatives and programs that have an agency-wide impact • Provide a strategic level of specialist, professional and/or technical expertise relating to the work of the agency's Change Program • Promote and manage relationships and key strategic alliances with internal and external stakeholders, business leads and service providers • Liaise and engage with other internal or external professionals to exchange views, seek advice and ensure positive outcomes • Identify and manage specialist related risk, in the context of more complex activities and issues • Report on program objectives, program outcomes and work area performance • Provide strategic direction to a work area, including developing business plans, strategies and priorities and monitor workflow and performance Product Manager • Continuously improve your knowledge of the scheme, its value stream, user needs and associated technology and/or maintain an end-to-end understanding of the platform and the scheme capabilities it supports • Support the implementation of initiatives within the change program, either new schemes or uplifting capabilities within existing schemes • Work with business owners to identify and prioritise opportunities to improve IT and non-IT capabilities that enhance the end-to-end experience for users and stakeholders, including improving processes, people, information and technology • Maintain a backlog of ideas and collaborate with other Product Managers to prioritise opportunities based on impact, and maintain a transparent roadmap that communicates how initiatives and improvements contribute to strategic outcomes • Lead discovery and epic refinement to identify solutions (both IT and non-IT) that balance user desirability, business viability and delivery feasibility within guardrails and constraints • Collaborate to align and enhance shared capabilities and reduce duplication and bespoke solutions • Empower and support Product Owners and multidisciplinary teams to deliver outcomes by fostering strong relationships and providing guidance that enables teams to make decisions within guardrails • Ensure progress of work to implement or improve products is managed, identify and manage or escalate issues, and communicate status to stakeholders

• Strategic and outcome focused thinking: able to translate organisational priorities and user needs into clear product direction, define measurable success metrics, and make informed trade-offs in complex environments • Strong stakeholder engagement and influence skills: able to build alignment, negotiate trade-offs, and communicate effectively with both senior leaders and delivery teams • Cross functional leadership and team enablement: able to lead multidisciplinary teams without formal authority by framing problems, enabling empowered decision making, and fostering collaborative, evidence driven delivery • Evidence based decision making: able to interpret data, assess options, and make sound, timely recommendations • Deep understanding of the scheme, regulatory context, and industry environment: able to anticipate impacts, identify systemic opportunities, and shape product direction that aligns with policy, operational, and user needs • User centred discovery skills: able to lead research and analysis to understand problems, collaborate to identify solutions which balance viability, feasibility and desirability, shorten feedback cycles and test assumptions early • Product planning and prioritisation capability: able to define vision, shape roadmaps, and manage backlogs in complex and changing environments • Technical and system literacy: able to understand system and data flows, engage effectively with technical teams and understand system, data, and architectural implications of decisions

EL2 equivalent

Preferred candidates are based in ACT and expected on-site 2 days per week, and interstate candidates will be on-site for quarterly planning events.

1 February 2028

1. Capability (weighting 50%): Candidate must prove a suitable level of capability (including demonstrated knowledge, experience and security clearances required) to meet the CER requirements. 2. Relevant experience (weighting 50%): The extent to which the respondent has the relevant proven experience in delivering similar services.

Each candidate must provide a one page pitch (up to 5000 characters) addressing all criteria specified in the RFQ.