Senior Portal/App Designer Systems Analyst

LH-08102

12 months

Senior - EL1 equivalent (minimum SFIA Level 4)

A Senior Systems Analyst (Portal/App Designer) role supporting the Department of Health, Disability and Ageing's critical aged care digital services: web applications, .NET portals and mobile apps. You analyse requirements, run workshops, and produce accessible, fit-for-purpose functional and interaction designs, then support build, test, release and post-go-live improvement alongside business, policy, architecture, UX and developer teams. Hybrid, 12 months from 1 January 2027 plus a 12 month extension, up to 40 hours per week, Baseline clearance. Up to 3 candidates can be submitted.

Partner with business analysts and staff at all levels and external agencies to determine business and user requirements Negotiate scope within technical and resourcing limits Plan and facilitate workshops to clarify requirements and present design solutions Work with architects, UX designers, design assurance and developers so designs are feasible and follow established patterns Develop functional design specifications, user stories, wireframes, prototypes, mock-ups and diagrams Support build, testing, implementation and post-release activities; provide advice on project risks Analyse and resolve design issues during development and after go-live Transfer skills and knowledge to departmental officers

Minimum SFIA Level 4 Tertiary qualification or equivalent experience in ICT 3-5+ years in IT systems analysis and design for digital products built on .NET (web applications, portals, mobile apps); website design/development only is not sought Prior Australian Government experience on large, complex ICT systems Extensive experience designing web applications, portals and mobile applications Knowledge of the Australian Government Digital Service Standard, including web accessibility Understanding of designing for a wide variety of users, including accessibility needs Experience in interaction design

Hybrid. Flexible work arrangements may be negotiated on engagement, with a Working from Home Agreement specifying allocated days and working location.

How well the candidate's response and CV demonstrate the capability set out in the Role Description and Key Duties and Responsibilities (single criterion).

Experience working in a large organisation under a systems development lifecycle Experience working with agile development teams

Each candidate needs a one-page pitch (5,000 characters) addressing all criteria, plus their CV. Up to 3 candidates per seller. Questions close Thu 15 Oct (11:59pm Canberra); RFQ closes Fri 16 Oct (11:59pm Canberra). Only one criterion, so structure the pitch with STAR examples: (1) .NET portal/web/mobile systems analysis and design, (2) workshop facilitation and requirements to functional design (wireframes, prototypes, user stories), (3) Digital Service Standard and accessibility, (4) Australian Government delivery on large, complex systems, (5) agile team work and post-go-live support. Show SFIA 4 level and Baseline eligibility. Roles may be redirected to other projects within the department.